We’re a small team, and we review every message. Include your order number and the email used at checkout so we can find the details and help you more efficiently.

Response times can vary depending on the number of messages we’re receiving. We’ll get back to you as soon as we can; sending one message with all relevant details helps us respond more efficiently.

First, check your spam, junk, and promotions folders. If it’s still missing, send us a message with your full name and the email address used at checkout so we can help locate your order.

Estimated delivery is 2–5 days for U.S. orders and 5–12 days for international orders. Shipping is free worldwide, and shipments are sent by tracked and insured priority service. Applicable taxes, duties, and tariffs are included.

Tracking can take a little time to show its first carrier scan after dispatch. If the tracking page remains unchanged, contact us with your order number and we’ll look into it.

Eligible purchases can be returned within 30 days for a refund. For help with a return, send us a message with your order number and we’ll guide you through the next steps.