Skip to content
Here to help
Find answers about our jewelry, shipping, returns, and current closing sale. If you need more help, please contact our customer care team.
Many Luxenne pieces are designed for everyday wear and to resist water, sweat, and heat. Materials and care can vary by style, so please check the specific product page for its water-resistance details and care recommendations before showering or swimming.
Our jewelry is made with skin-friendly, nickel-free materials intended for comfortable everyday wear. Please review the material information on the individual product page, especially if you have a known metal sensitivity.
Our pieces are selected for durability and resistance to fading and tarnishing. Results depend on the finish and how a piece is worn and cared for, so refer to its product page for material-specific details.
Sizing and adjustability vary by design. Check the product page for measurements and fit details before ordering; adjustable or one-size styles will be identified there.
Yes. Luxenne jewelry makes a thoughtful gift for birthdays, anniversaries, holidays, and other special occasions. A complimentary travel jewelry case is available on orders over US$150 while the offer and stock last.
Every Luxenne piece is covered by our Lifetime Warranty against manufacturing or material defects. If you experience an issue that may be covered, contact our customer care team so we can review it and help make it right.
Estimated delivery is 2–5 days for U.S. orders and 5–12 days for international orders. Delivery times are estimates and may vary by destination and carrier.
Yes. We offer free worldwide shipping. Orders are carefully packed and shipped via a tracked and insured priority service. Tracking information is provided once your order has shipped.
Taxes, duties, and tariffs are included, so you should not have to pay additional import charges on delivery.
We respect your privacy and do not include purchase receipts or invoices inside our packages.
You have 30 days to try your purchase. If it isn’t right for you, you can request a return within 30 days of delivery for a refund. Please contact our customer care team for return instructions and review our Refund Policy for full terms.
Please contact our customer care team with your order number and details of the issue. We’ll review the situation and help with the next steps under our return policy or Lifetime Warranty, as applicable.
Luxenne is closing its doors and clearing its remaining inventory. Final pieces are being offered at closing-sale prices, with discounts of up to 80% on selected items. Once a style sells out, it will not be restocked.
Add more eligible pieces to unlock additional savings: 15% off when you buy 2, 25% off when you buy 3, and 35% off when you buy 4 or more. The discount is applied automatically at checkout—no code is needed.
Eligible progressive discounts are applied automatically at checkout. Your final savings will be shown before you complete your order.
Product prices are displayed in the currency selected on the store. The checkout will show your order total and applicable currency before you place your order.