Terms of service
Welcome to Luxenne. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. General
These Terms of Service apply to all visitors, users, and customers who access or use the Luxenne website.
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
Luxenne reserves the right to update, modify, or replace these Terms of Service at any time. Any changes will become effective when posted on this page.
2. Products and Services
We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However, product colors and appearance may vary depending on your device or screen settings.
We reserve the right to modify product information, discontinue products, or limit product availability at any time without prior notice.
3. Orders and Payments
By placing an order, you agree to provide accurate, complete, and current information.
All orders are subject to availability and acceptance by Luxenne. We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, pricing errors, or product availability issues.
Prices displayed on our website are subject to change without prior notice.
You agree to provide valid payment information and authorize the payment method used for your purchase to be charged for the total amount of your order.
4. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the timeframes stated in our Shipping Policy.
Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, weather conditions, customs procedures, or incorrect shipping information.
Please refer to our Shipping Policy for additional information regarding delivery.
5. Returns and Refunds
Returns and refunds are subject to the conditions described in our Refund & Return Policy.
If you wish to return a product or request a refund, please review our Refund & Return Policy before contacting us.
6. Website Use
You agree not to use our website for any unlawful or unauthorized purpose.
You must not:
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Violate any applicable laws or regulations.
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Attempt to gain unauthorized access to our website or systems.
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Interfere with the security or operation of our website.
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Submit false, misleading, or fraudulent information.
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Use our website to distribute malicious software or harmful content.
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Copy, reproduce, or exploit our website content without permission.
We reserve the right to restrict or terminate access to our website if these Terms of Service are violated.
7. Intellectual Property
All content on the Luxenne website, including text, logos, graphics, images, product descriptions, designs, and other materials, is owned by or licensed to Luxenne unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without our prior written permission.
8. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience, and Luxenne does not control or guarantee the accuracy, availability, or practices of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
9. Disclaimer
To the fullest extent permitted by applicable law, Luxenne makes no guarantees that the website will always be available, uninterrupted, secure, or free from errors.
We do not guarantee that information provided on the website will always be complete, accurate, or current.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Luxenne shall not be liable for indirect, incidental, consequential, or special damages arising from your use of our website or purchase of our products, except where such liability cannot legally be excluded.
11. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information provided through our website.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Brazil, without prejudice to any mandatory consumer protections that may apply.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Luxenne
Rua José Lourenço de Sá
Campinas, São Paulo, 13060-478
Brazil
Email: wjuliaomaia@gmail.com
By continuing to use our website or placing an order with Luxenne, you acknowledge that you have read, understood, and agreed to these Terms of Service.